How does the process of shipping look like

All the products are being sent from our warehouse in Poland. Shipping costs depend on the country of destination and the weight of the package. You can easily estimate the shipping cost in the Cart after adding items and fulfilling the shipping address.

Delivery time

The delivery time in Poland is 1-2 working days, parcel services for international shipping: up to 7 working days, postal shipping: 4-23 days, depending on the country (Europe – up to 8 days, Asia/USA – up to 14 days, South America – up to 15 days, Australia/New Zealand up to 23 days). Delivery time is counted from the day of shipping the parcel.

Courier companies for shipping to Poland: DPD and Inpost;
Courier companies for international shipping: DPD, UPS, FEDEX, GLS or via Polish Post.

How can I ask for a return

You can return or exchange any item bought at neigetees.com within 14 days of the day when you received the package. Make sure that the product is in perfect conddition, with all of the original tags and packaging. Remember to keep the confirmation of the shipment.
Neigetees.com. has the right to decline returns after the 14 days period or when items have signs of use and/or do not have original tags. If you want to exchange the item, please contact us at store@neigetees.com

The returns in Poland are free. We do not pay the shipping costs for international returns. Taxes and duty are not refundable.

What address should I send to

Address for the returns and exchanges:
NT Roman Buk
Ligonia 43a, 47-325 Kamień Śląski
with annotation „Return/Exchange”
In case of a return, please remember to add the receipt and return template inside the package.

SHIPPING

How does the process of shipping look like

All the products are being sent from our warehouse in Poland. Shipping costs depend on the country of destination and the weight of the package. You can easily estimate the shipping cost in the Cart after adding items and fulfilling the shipping address.

Delivery time

The delivery time in Poland is 1-2 working days, parcel services for international shipping: up to 7 working days, postal shipping: 4-23 days, depending on the country (Europe – up to 8 days, Asia/USA – up to 14 days, South America – up to 15 days, Australia/New Zealand up to 23 days). Delivery time is counted from the day of shipping the parcel.

Courier companies for shipping to Poland: DPD and Inpost;
Courier companies for international shipping: DPD, UPS, FEDEX, GLS or via Polish Post.

EXCHANGE AND RETURNS

How can I ask for a return

You can return or exchange any item bought at neigetees.com within 14 days of the day when you received the package. Make sure that the product is in perfect conddition, with all of the original tags and packaging. Remember to keep the confirmation of the shipment.
Neigetees.com. has the right to decline returns after the 14 days period or when items have signs of use and/or do not have original tags. If you want to exchange the item, please contact us at store@neigetees.com

The returns in Poland are free. We do not pay the shipping costs for international returns. Taxes and duty are not refundable.

What address should I send to

Address for the returns and exchanges:
NT Roman Buk
Ligonia 43a, 47-325 Kamień Śląski
with annotation „Return/Exchange”
In case of a return, please remember to add the receipt and return template inside the package.